Saturday, April 24, 2010

Your server does actually have ears.

The other day I had a table of three that just rubbed me the wrong way. It was a man and his parents; he seemed perfectly polite and friendly, but his mother spoke to me like I was an idiot and his father wouldn't make eye contact. I did my best to engage them but they didn't seem to want to talk.

When I brought their food out, the son asked for a Coke. "Is Pepsi okay?" I asked out of habit, and he confirmed it was. As I stepped away from the table, I heard his mother say acidly, "What a stupid question! It says Pepsi right on our glasses, why would she even ask that? How stupid!"

I was just turning to give her the evil eye when the table next to them flagged me down, so I had to let it go. I just love it when people do things like that--I do actually have ears, and they do actually pick up sound vibrations when you're not speaking directly to me.

The dad was at least rude to my face. As I dropped off their check, I saw that they had the flyer for our latest charity drive on the table. I picked it up and asked if our hostess had explained it to them. He heaved a huge sigh and then told me, "No, but we can read."

Alrighty then. Sorry to have insulted your intelligence by doing my job.


Anonymous said...

um, doesn't she mean "what a silly question for YOU to ask SON as it says PEPSI on our glasses?" Geez...

nativenapkin said...

If a tree fell in the forest, and there were not customers around to bitch about it, would it make a sound?

Anonymous said...

Is this how people like them treat their co workers? Family members? Children? Seriously, what kind of hellish attitude is this to outright insult someone. It seems like people eat out just to abuse their servers.

I mean I know how much servers hate loud children and even when my son acts up just a little I apologize not only to the server but to whomever is sitting nearest to us. What ever happened to treating people like you would like to be treated.


purplegirl said...

NativeNapkin, I totally love that!

Anonymous, wouldn't it be great if we could just turn around and say those things?!

Naseem, you sound like the kind of parent who is pleasant to wait on, rather than a hassle!

Mary Sheehan Winn said...

Rude Restaurant Patrons are usually:

Unhappy people who know you can't talk back to them.

Pademelon said...

Server uniforms should totally include a shirt that says "Working in hospitality does not make me inhuman, invisible or deaf." The sad thing is that those people probably would have still had a fit had you not asked and simply delivered a Pepsi or not explained the flyer.

purplegirl said...

I think RRP do fall in to those categories most of the time! Occasionally you might get somebody who's just having a crappy day, but generally it's just that some people suck.

Padmelon, I'm absolutely sure they would have! Dumb jerks!

yellowcat said...

Well how stupid was their son? If it says Pepsi on your glasses, why did he ask for a Coke? They raised him, after all.

When people are rude to me, I get rude right back. They cut that shit out in a hurry and I don't even care if I'm losing a tip.