Sunday, August 28, 2011

Finally, a complaint about the right person.


CL's boss came in today, and spent the entire day following her around the restaurant, watching. We were all mystified. But after he left, CL started running her mouth to everybody who would listen. Turns out that a customer had the audacity to write to corporate and complain because they witnessed her standing at the end of the bar slamming things around, yelling, and swearing.

How dare they.

7 comments:

SkippyMom said...

Oh, this is going to be good. heehee

Squishy said...

Don't you hate how they just send someone out to follow the person around. We have a manager at work who will yell at people in the alley in front of other servers and not be polite enough to take them to the office. I'd say go in on your night off with a video camera or a video phone, and wait until the fireworks begin and take some video then email it to corporate.

We recently had a meeting and I told them straight off I do not like being treated like a child and that dignity and respect are crucial. That, and not running around side stations putting stuff in people's coffee verses helping us when dinner rush starts. Like it would kill this one guy to pick up a water pitcher...

jlo said...

I agree with Squsihy, while this is a step in the right direction, CL is going to be on the best behavior if she is being followed around and watched. The bosses need to see what happens when they are not around. I bet it was a good show anyway.

purplegirl said...

Yeah, I really don't know what he thought he'd accomplish with that. And, predictable, nothing more has come of it.

DMT said...

I'd go for the undercover plan as well spy cameras are surprisingly cheap

fuckmytable said...

If you smoke:
http://www.thinkgeek.com/gadgets/security/dc78/
If you don't:
http://www.thinkgeek.com/gadgets/security/c521/

I'm sure you can find some cheaper elsewhere, but ThinkGeek has some awesome shit and it works well. $70 is worth it if it puts CL in a bad light, eh?

Rachel said...

'Yeah, I really don't know what he thought he'd accomplish with that'

That one sentence is the story to every corporate monkey's life.

Did we work for the same place? The GM at the job I just quit from was arrogant in that way. She would skin a server alive if a hillbilly complained that their food didn't come out fast enough, but she would stomp around, screaming at employees, cussing loudly where people could hear her, exc. It's like people like that never think that anyone-custumer or no-would DARE to report them.