Corporate loves to tell us that if we upsell, we'll make more because people tip on percentage. They're always giving us examples like if a table ordered two small salad entrees and water, that's $12 and we'd get a $1.80 tip. But if we got them to order a premium margarita each, and an appetizer, and larger salads, and a dessert to share, that's a million dollars and we'll make a million dollars!11!!1!
Yeah ... except it doesn't really work that way in this restaurant. Someone actually did a study on us once, and their conclusion was that when people just want food they go to McDonald's, when they want good food they go to one of the slightly more upscale chain options, and when they want okay food at a certain price they come to us. So basically most people walk in expecting to pay a certain amount, and if they spend more, their server suffers.
The last two weeks, I have said "fuck upselling" and not pushed anything. I haven't even suggested drinks, just asked what they wanted. And you know, overall, my tip percentage has been a LOT better. My actually money made had sucked big floppy donkey balls because of the sections I've had, of course.