Monday, February 15, 2010
Way to waste labor!
Oh, the stupid. It maketh my head hurt.
Valentine's Day was not the raging clusterfuck CL was anticipating. We were absolutely insanely over-staffed. We had three hosts, two expo, two bartenders, three fucking to-go people, nine servers, five managers (all four of ours plus the district manager, wtf?), and I don't even know how many cooks.
Now, I understand it's V Day. And last year, we had five hours in a row of $1000+ sales/hour (which for our restaurant size and pricing is slammin'). But, uh, here's the thing ... last year it was on a Saturday. Apparently when making the schedule, that crucial little difference didn't cross anybody's minds. We really were not any busier than a regular Sunday night! Maybe a smidge. But we had about ten extra people, and it was just ridiculous. I understand preparing; but the problem is that they didn't make cuts when it became apparent we weren't going to get slaughtered.
The three to-go girls? There until 7:30. The two expos? Both there until 8:30. CL and Lapdog thankfully left at around 6. The district manager didn't leave until 7, which was just lovely and stressful. The second bartender was released at 8; the third host at 8; the second host at 8:30. The first round of server cuts didn't come until 8:30 either.
It just seems like they could've planned it just a little bit better. Maybe instead of nine servers, or our regular six, go with seven and a couple of easily cut food runners. Etc. But no, can't do that! Everybody panic!