A couple of my favorite customers were in with a group of their friends the other night, but I wasn't taking tables so couldn't wait on them. Instead, they got stuck with Eager Beaver – who they think is an arrogant cock, but who they usually have fun with anyway. I went over to say hello and one of them asked me for a refill because Beaver was ignoring them. I figured he was busy and didn't think too much of it – he likes to take on more tables than he can handle.
“Thank you. He's walked right by us a bunch of times and never even came back to get her order,” she gestured at her friend. “He's acting really weird.”
After asking if her friend still wanted to order (no), I asked how he was acting weird. They told me he was saying things that didn't make sense, slurring his words, and squinting at them. They also said they'd seen him trip a couple of time.
The wheels in my head started turning. Beaver is always desperate to get off work and start pounding down the beers, and he'd been working a straight-through double shift. When I went to fetch another thing for his customers, I made sure to get close enough to him to sniff … and I'm pretty sure I smelled booze on his breath. I didn't want to accuse him of anything, but when I went back to his table I asked if they wanted to talk to the manager. I knew it wouldn't do much, since CL was the manager on duty, but I fetched her when they asked.
Her response? “Oh, he's been here all day, he couldn't be drunk!” She also threw a couple of dessert coupons at them. And that was the end of that. Can you even imagine the shit that would rain down on me if a customer accused me of being drunk?